Table of Contents
How Recovery Ways Helps Families
What This Guide Covers
If your family is ready to get help now, Recovery Ways Idaho in Boise provides outpatient family counseling, case management, CBRS, IOP tracks, medication management, and telehealth options designed to reduce booking friction and get treatment started quickly. This guide explains available services, how to access care by phone or online intake, insurance verification via the Verify Benefits intake, and what families should expect at their first sessions so you can schedule with confidence. We’ll detail who we serve–including children, adolescents, adults, working parents, and military families�scribe access pathways (intake, telehealth, insurance checks), explain expected session structure, and summarize next steps to get care moving fast.
Boise Area Family Services
Boise families benefit from outpatient mental health services anchored at the centrally located Recovery Ways Idaho clinic and through robust telehealth scheduling to reduce travel barriers. The Boise clinic delivers family-focused care, offering individual, couples, and multi-family sessions, robust case management, and integrated medication management by licensed providers such as DNPs and FNP-Cs. For families facing more complex needs, Intensive Outpatient Programming (IOP) is available–known for its small group sizes, mental-health-first curriculum, and schedule flexibility. As an NHSC member, Recovery Ways Idaho provides a meaningful sliding fee scale for eligible households, ensuring nobody is denied care due to financial hardship, and accepts most commercial insurances and Medicaid/Tricare. Local coordination with Boise schools, pediatricians, and military family support accelerates access for children and military families, pairing swift referrals with tailored care plans.
Service Footprint In Boise
Recovery Ways Idaho serves the Boise metro, Mountain Home, and nearby regions through an outpatient model�milies can select in-person or virtual sessions based on need, geography, or preference. Intensive programs are available for those stepping down from inpatient or requiring more than weekly therapy due to acute symptoms. Close partnership with local referral networks and schools means families can be matched to the right level of care𠅏rom routine therapy to robust day-treatment tracks.
Community And Partnerships
Community engagement is a pillar of Recovery Ways Idaho’s approach. By working with pediatricians, school counselors, and military family programs, the clinic streamlines referrals and ensures that specialized needs (like deployment-related stress or school-based behavioral challenges) are addressed quickly and sensitively. Peer support and aftercare groups further cement the broad community safety net, with NAMI Idaho providing supplemental peer-led support and education locally.
Available Family Counseling Services
What family counseling services are offered in Boise, Idaho? Family counseling boise at Recovery Ways Idaho encompasses evidence-based family therapy, specialized tracks for both children and teens, CBRS (community-based rehabilitation services), and integrated medication management. For higher-acuity cases, pre-adolescent and adolescent tracks (including IOP) are available, blending family and group modalities. Sessions place strong emphasis on assessment, goal-setting, and custom care plans, ensuring clarity from the first visit and cohesion across any ongoing services such as case management or CBRS.
Core Family Therapy Offerings
Recovery Ways Idaho’s family counseling sessions support parents, children, and caregivers managing communication problems, parenting concerns, trauma recovery, or major mental health symptoms. Clinical services counseling helps families learn evidence-based communication skills, set healthy boundaries, and develop new strategies for navigating stress or transitions. Sessions may be conducted individually, as couples, or through multi-family formats, each tailored to enhance trust and practical day-to-day resilience. For families managing dual-diagnosis or co-occurring substance use, counselors coordinate with other supports and medication management to ensure fully integrated care.
Services For Children And Adolescents
Recovery Ways provides CBRS services for children, adolescents, and adults requiring skills-building in addition to therapy�ressing daily living, socialization, and self-regulation skills. For preteens and teens who need greater structure, the clinic’s pre-adolescent and adolescent IOP tracks involve weekly family sessions, skills training, and when necessary, medical oversight. Trauma-informed counseling and school partnership options make these programs accessible for families working around school or work schedules. Involvement of parents is central, with emphasis on collaborative progress reviews and aftercare referrals as needed.
Higher-Intensity Tracks
The IOP program at Recovery Ways Idaho is unique locally for its mental-health-centered approach: small groups, DBT and CBT life skills integration, and flexible hours for both co-ed and women-only groups. Family involvement is paramount–regular combined sessions, education for caregivers, and transition planning form the backbone of the program. Medication management is streamlined and on-site, so families𠅎specially those supporting teens–get wraparound oversight. Military families and those in crisis can request urgent intake, and case managers help facilitate insurance verification and scheduling without delays.
Insurance And Payment Options
Insurance Acceptance And Verification
Families can rest easy: Recovery Ways Idaho partners with most major insurance providers (commercial, Medicaid, Tricare) and is part of the NHSC, meaning a strong commitment to affordable, accessible care. Before the first session, use the verify benefits intake to confirm coverage–staff will explain covered services, copays, and prior authorization needs, providing up-front cost estimates to minimize surprise billing. All major forms–including insurance, telehealth, and consent𠅊re simple to submit online or in-person at intake. Learn more about insurance here.
Costs And Sliding Scale

Icons showing insurance, NHSC support, sliding fees, and telehealth availability.
NHSC status means no patient is denied due to financial need. Families without comprehensive insurance are eligible for a sliding fee scale based on income and family size, with discounts available and prompt financial counseling at intake. Transparent self-pay rates are posted, and staff are on hand to explain all payment options before enrollment. Most private pay and public insurance (including Tricare for military families) are accepted, and assistance for prior authorization or out-of-network processes is available as needed.
How To Access Services
Families seeking support can choose from phone consultation, online intake, or benefit-specific verification before ever visiting the clinic. Telehealth options are robust, enabling remote sessions throughout the Treasure Valley for those who live at a distance or prefer virtual care.

Quick steps to access outpatient mental health services.
Phone And Online Options
To begin, call the Boise location at (208) 343-2737, submit an online intake form, or request telehealth scheduling as your first step. Families can scan insurance cards or upload information online–patient navigators will quickly confirm scheduling options, coverage details, and estimated wait times (often within 1-5 business days). For in-person care, the Boise clinic is centrally located and easily accessible; for virtual visits, HIPAA-compliant technology ensures privacy and convenience.
What To Expect At Intake
Your initial appointment will include a safety and needs assessment, review of family history, and mutually defined treatment goals. Intake staff will walk families through forms, gather insurance/payment information, and provide clear next-step timelines. Expect a collaborative session focused on action𠅊 concrete plan, understanding of available tracks (CBRS, IOP, routine therapy), and prompt scheduling of follow-ups. After intake, most families are matched with clinicians experienced in their needs, whether trauma, adolescent challenges, or military family dynamics.
Next Steps To Schedule
Immediate Actions
Ready to schedule family counseling boise? Call the Boise clinic, complete the online intake, or begin the Verify Benefits process now to allow staff to confirm your insurance, clarify costs, and lock in the next available appointment. Be sure to specify any needs for children, adolescents, or military track sessions so you can be matched with the best-fit clinician from the start. Families are usually given a scheduling window and follow-up timeframe (typically 1-5 business days) after verification, reducing wait times and starting family-focused care quickly. Take the first step now–get help for your family today.